Subject: Tech Support Candidate - Balam Singh bisht
From: Balam Singh bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:40:50 -0500

| | Tech Support Test

Name | Balam Singh bisht
E-mail | [email-masked]
Phone Number | (201306) 8800635438
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Grater noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sohan lal commodity mgt Pvt ltd | Audit executive | 17 sep 2020 | 11000
Previous Employer 1 | Vertex | Analyst dekstop support Engineer | 20 march 2018 | 8500
Previous Employer 2 | Maharaja Agrasen university | Lab ass | 10 Oct 2016 | 10500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check the lAN cable,
Second restart the system
After that open the browser and check the browser setting

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly open your mobile lock,
Click the setting button
Go to bluetooth option and click them
After that search for a pair and connect them

What according to you makes you a good candidate for customer service or technical support job? | I am the best candidate for this position because of my extensive customer service and management experience and my ability to adapt to any situation, I can work well and communicate with others to contribute to team efforts and I am good learner and
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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