Subject: Tech Support Candidate - SABBAVARAPU SRINIVASA RAO
From: SABBAVARAPU SRINIVASA RAO <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 07:22:35 -0500

Tech Support
Test

Name

SABBAVARAPU
SRINIVASA RAO

E-mail

[email-masked]

Phone Number

(+91) 9505336719

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

VISAKHAPATNAM

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NAVAYUGA

SYSTEM ENGINEER

TILL DATE

25000

Previous Employer 1

AIRNET WIFI

SYSTEM
ENGINEER

2018 APRIL

14000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

If the
website will not open in browser means i will try to open this website in other
browsers.If it opens in others browser its means the browser problem .If not
opened in any web browser ,The browser has been restricted

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.

Touch and hold Bluetooth .

Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate
for customer service or technical support job?

we have
to give best support to the customer and cant feel any difficult while helping
them and we have to full fill there needs

On a scale of 1 - 5
please rate your fluency in spoken English

4