Subject: Tech Support Candidate - Saurabh yadav
From: Saurabh yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 06:26:37 -0500

| | Tech Support Test

Name | Saurabh yadav
E-mail | [email-masked]
Phone Number | (91) 9193013245
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 4
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | simple logic it | Linux system admin | 10 january | 25k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | IF I WILL FACE THIS TYPE OF ISSUE SO I WOULD LIKE TO DO FIRST CHECK THE INTERNET CONNECTION AND AND RESTART THE BROWSER. IF THIS ISSUE DID NOT RESOLVE AFTER DOING THIS SO NEXT STEP WILL BE I WOULD LIKE TO DO CHANGE THE INTERNET CONNECTION. AND STILL NOT RESOLVE THEN RUN THE WEBSIDE ON OTHER BROWER.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | IST GO TO BLUETOOTH SETTING AND SEARCH THE DEVICE AND PAIR IT AND AFTER PAIRING IT CONNECT IT.

What according to you makes you a good candidate for customer service or technical support job?

I FULLY APPLY MY SKILL IN MY WORK. I DO WORK IN NO TIME IF I HAVE KNOWLEDGE ABOUT THAT.
I TAKE ACTION IMMIDETLY.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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