Subject: Tech Support Candidate - Pradeep singh
From: Pradeep singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 05:56:39 -0500

| | Tech Support Test

Name | Pradeep singh
E-mail | [email-masked]
Phone Number | (246149) 8171259489
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kotdwara
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
printer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CIPL | Desktop support engineer | working till now | 16+
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first check your internet working properly
2nd Now check your cable connect properly in pc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on your bluetooth connection in your mobile
then search a device
then select device then connect your headphone

What according to you makes you a good candidate for customer service or technical support job? | The primary responsibility of a customer support engineer is to solve any technical issues a customer is having while using their new product or service
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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