Subject: Tech Support Candidate - Aditya Sharma
From: Aditya Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 04:58:07 -0500

| | Tech Support Test

Name | Aditya Sharma
E-mail | [email-masked]
Phone Number | (+91) 8765035885
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi but Ready to Reallocate
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tarash Designs | IT Associate | 10March 20 | 15000
Previous Employer 2 | Softpro India | Jr.Software Engineer | 30April 2018 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check the Error and see What problem am i getting Such as internet connection down or site down then I will fix it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth
Search for pair new Device
See the speaker bluetooth name
And connect

What according to you makes you a good candidate for customer service or technical support job? | Firstly I am from technical background so I love to fix problems and learn new technology and I am happy to lesten people problem so this thing make me a good candidate for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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