Subject: Tech Support Candidate - Vinod Srivastava
From: Vinod Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jan 2021 04:12:37 -0500

| | Tech Support Test

Name | Vinod Srivastava
E-mail | [email-masked]
Phone Number | (0120) 9838186705
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 15 Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Detailing devils India pvt ltd | IT support | Working | 19000
Previous Employer 1 | Ambrane | Desktop support engineer | April 2019 | 14000
Previous Employer 2 | Roopautomotives | Assistant engi6 | April 2015 | 23500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the internet connection access point

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On bluetooth speaker first than turn on mobile bluetooth .
Connect mobile speaker bluetooth ID in the third step

What according to you makes you a good candidate for customer service or technical support job? | First listening to the problem customer correctly..and solve his problem easily
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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