Subject: Tech Support Candidate - Ishrat Ashraf
From: Ishrat Ashraf <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 04:10:43 -0500

Tech Support
Test

Name

Ishrat
Ashraf

E-mail

[email-masked]

Phone Number

(+91) 78893881

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Poshanpur dwarka sector 23

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Previous
Employer 2

Hexamed pvt ltd

Operations executive

05-12-2020

12000

In your past experience
you have (select all that applies)

Did not interact with customers,
supported internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all, i will check if my internet
connection is working properly. If it is working, i ll reload the page and see
if it works.

If i am not able to fix the problem, i ll seek technical assistance from other
available resources.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Turn on
the Bluetooth.

2. Goto phone settings, turn on the Bluetooth and search for an active Bluetooth
device which is your speaker.

3. The name of your speaker will appear once the search operation is over.

4. Click on the device name and hence your bluetooth will be automatically
connected.

What according to you makes you a good candidate
for customer service or technical support job?

A
candidate with good communication skills and knowledge of subject is suitable
for the position.

On a scale of 1 - 5 please rate your
fluency in spoken English

4