Subject: Tech Support Candidate - Soshim Phazang
From: Soshim Phazang <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 03:26:18 -0500

| | Tech Support Test

Name | Soshim Phazang
E-mail | [email-masked]
Phone Number | (91) 9971321309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Maharani Bagh, new delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | NA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wns | Sr cce | 14-12-2020 | 35
Previous Employer 1 | Convergys | Sr cce | 5-11-2018 | 30
Previous Employer 2 | IBM | Cce | 6-12-2010 | 16

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check internet connection
2. Clear browsing history, cache, cookies

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to settings, select bluetooth, click on pair new device and select bluetooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | Can.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |