Subject: Tech Support Candidate - Ayush Verma
From: Ayush Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jan 2021 03:19:44 -0500

| | Tech Support Test

Name | Ayush Verma
E-mail | [email-masked]
Phone Number | (+91) 8448937227
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 143
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | - | - | - | -
Previous Employer 1 | - | - | - | -
Previous Employer 2 | - | - | - | -

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

This webpage is not available is one of the most irritating errors in Google Chrome that many internet users are encountering. When it occurs, you won’t be able to access the requested website or many other sites, depends on what the reason is.

This error can happen due to many reasons like typing a wrong website address, invalid cookies on your Google Chrome browser, DNS server issues or enable the proxy feature in Internet Options with a dead proxy.

So before confirming that it’s a fault of your computer or web browser, you have to diagnose and then eliminate physical causes that may also lead to this error, such as:

Issues of your router.
Problems with cables.
Wi-Fi hotspots got errors.
Interruption of the Internet connection.
If the requested webpage could not be opened from another computer or any other devices, that’s meant the website you want to visit is temporarily or permanently down. In this case, there is nothing you can do until the site is up again.

However, if the website can normally be loaded from other computers, then the issue would be from your computer.

Fix This Webpage Is Not Available Error
When you have eliminated all other causes, then the primary reason of this error must come from your browser or your computer. Here are some quick solutions to fix “This webpage is not available” error:
Fix This Webpage Is Not Available Error
When you have eliminated all other causes, then the primary reason of this error must come from your browser or your computer. Here are some quick solutions to fix “This webpage is not available” error:
Remove All Cookies Of Google Chrome Browser
Usually, when you visit a website, cookies will be created and stored in a temporary folder on your computer or device. However, if the cookies are expired or corrupted, you might not be able to access the website, even it’s available. The reason is that invalid cookies sometimes may create an infinite loop when you visit a particular site and prevent you from loading its content.

To solve this problem, you can remove all cookies on your Google Chrome browser. To do so, just click on the Google Chrome menu icon, select “Settings”, click on the “Show advanced settings” option and then choose “Clear browsing data”.

A small window will pop up, allow you to choose what you want to remove. Just tick the checkbox called “Cookies and other site and plugin data” and then click on the “Clear browsing data” button.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all open your setting then go to blutooth mode
Open bluetooth mode clixk on near by devices there we can see the devices which u have to connect press on that device and then click on another device to pair your device will be connected

What according to you makes you a good candidate for customer service or technical support job? | I know all the technical support things but i need to saw the infrastructure where how it work actually in the real time environment
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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