Subject: Tech Support Candidate - Neha Mishra
From: Neha Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jan 2021 02:50:28 -0500

| | Tech Support Test

Name | Neha Mishra
E-mail | [email-masked]
Phone Number | (91) 7024372444
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vasundhara Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Velocis system pvt ltd | Hr cordinator | 31 august 2020 | 18k
Previous Employer 1 | Tech mahindra | Executive | September | 11k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Dear Team,

This is to inform you that, I want to visit a website (www.ndtv.com) on you browser bt browser is not working,
Kindly do the needful.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth
Search for speler device
Connect

What according to you makes you a good candidate for customer service or technical support job? | I am technical graduation
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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