Subject: Tech Support Candidate - A ROHIT KUMAR
From: A ROHIT KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 10:51:41 -0500

| | Tech Support Test

Name | A ROHIT KUMAR
E-mail | [email-masked]
Phone Number | (+91) 7004287368
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | JAMSHEDPUR JHARKHAND
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MIRAGE TELECOM | RF ENGGINEER | CURRENT WORKING | 19000
Previous Employer 1 | INNOVATION TECHNOLOGIES | RF ENGGINEER | 25/03/2019 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i restart my computer then i will check my internet connection when my internet connection is okky then i will check this website opening in other browser or other computer website is open or not when website is open is another browser or other computer then i will understand this problam is showing my computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first i will power on bluetooth speaker then i will switch on my phone bluetooth connectivity is on then i will search bluethooth connectivity from speakers when searching completes and bluetooth speaker name is showing in my phone then i will pairing will my phone,after pairing bluetooth connected with my phone
What according to you makes you a good candidate for customer service or technical support job? | first understand client problam then resolveing problams quickly with client satsfaction
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |