Subject: Tech Support Candidate - Saurabh Tanwar
From: Saurabh Tanwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 10:00:10 -0500

| | Tech Support Test

Name | Saurabh Tanwar
E-mail | [email-masked]
Phone Number | (0) 9999393079
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | chiranjivee vihar ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I.T.S COLLEGE | lab assistant | 30 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1.i will check wheathe the internet is working or not if internet is working then i wilk check wheathe the browser is competeble with the site or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn bluetooth speaker on the open the settings option in the phone the search the bluetooth speaker and then select the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I am hard working and self confident to do the task which is given to me on time.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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