Subject: Tech Support Candidate - Lokesh Kumar
From: Lokesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 08:11:41 -0500

Tech Support
Test

Name

Lokesh
Kumar

E-mail

[email-masked]

Phone Number

(91) 9958929454

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Faridabad

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Orient Technology

Previous
Employer 1

Avon tube tech

Previous
Employer 2

Parth technical

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1. First
I will check my internet connection is it working or not.

2. If internet working than cross check with other websites.

3. I will also try with another browser like iam using Google Chrome than I will
try Mozila Firefox.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. First I will on mobile my bluetooth.

2. Than I will scan bluetooth list and pair with tha name of bluetooth speaker.

What according to you makes you a good candidate
for customer service or technical support job?

Iam a
good listener with patience.

On a scale of 1 - 5 please rate your
fluency in spoken English

3