Subject: Tech Support Candidate - Md Sajid
From: Md Sajid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 08:06:32 -0500

| | Tech Support Test

Name | Md Sajid
E-mail | [email-masked]
Phone Number | (+91) 6200271195
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Okhla
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team Computer | Desktop engineer | may | 10000
Previous Employer 1 | Team Computer | Service Desk | november | 10000
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I check Internet Connection again and restart my device and then go to the browser setting and clear cookies and history of ndtv.com.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. power on Bluetooth speaker.
2. click on the Bluetooth icon on mobile to turn it on for scanning and paring the speaker that I want to connect.
3. Now click on the name of the Bluetooth on the mobile and connect the Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | my geeks nature for technical love.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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