Subject: Tech Support Candidate - Chandra Prakash bendil
From: Chandra Prakash bendil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 07:18:52 -0500

| | Tech Support Test

Name | Chandra Prakash bendil
E-mail | [email-masked]
Phone Number | (91) 9667324491
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Udaipur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
SAP MM SUPPORT, CRM SUPPORT

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Miraj group | Software support Engineer | | 32000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will make sure the internet connection working properly.
Second thing, open a new tab and check to see if I can load another website like
Google.com

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I start my speaker  then start bluetooth then I start my mobile bluetooth then I searched speaker bluetooth on my device then I connect it
What according to you makes you a good candidate for customer service or technical support job? | I have 5 years of experience in software support Engineer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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