Subject: Tech Support Candidate - Maneesh Gond
From: Maneesh Gond <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 06:39:46 -0500

| | Tech Support Test

Name | Maneesh Gond
E-mail | [email-masked]
Phone Number | (+91) 9990106720
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Ashok Nagar Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SunSource Energy Pvt Ltd | Sr. Executive | 30 days notice | 36000
Previous Employer 1 | Varroc Polymers Pvt Ltd | Account Assistant | 7 days | 13500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the browser is not opening, check the internet if it's working or not and if the internet is working, check the permission it is allowed or not. If it's still not working checking the latest browser version.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First- On Bluetooth Speaker
Second -Tap the name of the Speaker Bluetooth device then pair it with your device.

What according to you makes you a good candidate for customer service or technical support job? | I have 5 years of good technical knowledge in IT Support and I can quickly resolve IT-related issues.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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