Subject: Tech Support Candidate - Purvesh Chithore
From: Purvesh Chithore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 06:24:53 -0500

| | Tech Support Test

Name | Purvesh Chithore
E-mail | [email-masked]
Phone Number | (+91) 9096502855
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Software Engineer | | 32000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)I will check the internet connection. If anything wrong, I will try to correct and reconnect with working network.
2)If this won't work, I will clear cache and again try to connect.
3) If step 2 fails, then I will try to load same website on different browser. This could be browser issue as well.
4) If all steps failed, then I will load another website (www.facebook.com). If this works, and www.ndtv.com is not working, then there is temporary issue(server issue) with ndtv's website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)Turn on Bluetooth on speaker.
2)Turn on Bluetooth on mobile device.
3)Wait until Bluetooth device is shown on Mobile.
4)As soon as speaker name display on mobile, click on that device.
5)I will connect with Bluetooth speakers.

What according to you makes you a good candidate for customer service or technical support job? | As I am serving to international client with 24*7 support and providing them solutions within deadline, I am good fit for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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