Subject: Tech Support Candidate - JITENDRA SINGH
From: JITENDRA SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Jan 2021 12:02:57 -0500

| | Tech Support Test

Name | JITENDRA SINGH
E-mail | [email-masked]
Phone Number | (+91) 8770433269
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | BHOPAL
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
CUSTOMER SERVICE

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | JANA BANK | Sr EXECUTIVE | NA | 18700
Previous Employer 1 | HDFC BANK LDT | EXECUTIVE | 3 AUG 2020 | 11600
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

open the browser and search the keyword if get error. check the status of internet connection...
browser is not working the at a time so internet browser should be change....

Please list the steps to connect a Bluetooth speaker to your mobile phone.

swipe down from the top of the screen
Tap  and hold bluetooth list of pair device and select a device and connect.

What according to you makes you a good candidate for customer service or technical support job? | customer service and customer satisfactions or problem solve at time is the key of technical support job....
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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