Subject: Tech Support Candidate - Bhanu Pratap Singh
From: Bhanu Pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jan 2021 00:00:45 -0500

Tech Support
Test

Name

Bhanu
Pratap Singh

E-mail

[email-masked]

Phone Number

(+91) 7000351148

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New Ashok Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Karvy data management
gwalior

Advisor

Sep 2019

9000

Previous Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all i check my internet connection i hope it will solve my problem if ut doesn't
then i will check ky browser i will to clear cache and cookies if the problem
still persist i will call tech support

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1 Turn
On BT connection of both the devices

Step 2 press and hold the BT button

Step 3 search for the BT name of your BT device

Step 4 pair the preferred device with correct passcode if required

Step 5 i will check if its connected or not looking at the mobile phone
notification bar

Step 6 its done

What according to you makes you a
good candidate for customer service or technical support job?

I have experience and i know how to deal with customers and i
think its a very good job where i can utilise my skills also i like to
communicate with people in any mode i learn many things about people from
this

On a scale of 1 - 5 please rate your fluency in spoken
English

3