Subject: FW: Tech Support Candidate - Gauransh Nagar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 31 Dec 2020 11:03:04 +0000

Keep aside for English

From: Gauransh Nagar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 31 December 2020 at 4:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Gauransh Nagar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Gauransh Nagar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7744817156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      vasundhra ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check internet connection
Try a different browser
Check firewall and DN
Check if any VPN is connected
Try running system diagnostics
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth speaker
Turn on bluetooth on phone
Search for the device
When found click on pair to pair the device and connect.
What according to you makes you a good candidate for customer service or technical support job? I belong to a technical background so I would adapt easily to new technologies and devices. In addition to that I'm really comfortable talking to people and as a customer service rep one should be a person who is able to understand the customer's problem and communicate effectively
On a scale of 1 - 5 please rate your fluency in spoken English  4