Subject: Tech Support Candidate - Abhishek Yadav
From: Abhishek Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Dec 2020 03:56:12 -0500

Tech Support
Test

Name

Abhishek
Yadav

E-mail

[email-masked]

Phone Number

(+91) 9664729499

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Sanghvi Infotech Pvt
Ltd

Software developer

18/12/20

25000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check for my internet connection
wether internet is working or not. If it's working then I will clear ask user to
clear browsing history and try again.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1) Turn on
speaker's bluetooth.

2) Pair bluetooth speaker with mobile phone by turning on mobile's
bluetooth.

3) After pairing bluetooth speaker will get connected to mobile
phone.

What according to you makes you a good candidate
for customer service or technical support job?

I can
handle customer with full involement of resolving their queries.I have
capabilities to solve customer's issues regarding their product.

On a
scale of 1 - 5 please rate your fluency in spoken English

4