Subject: Tech Support Candidate - Priya Arora
From: Priya Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 06:09:06 -0500

Tech Support
Test

Name

Priya
Arora

E-mail

[email-masked]

Phone Number

(91) 9870576241

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Bulandshahr

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

Registers and Pinpad

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tcs

Support Executive

35,000

Previous
Employer 1

NA

Previous Employer 2

NA

In your past experience you have (select
all that applies)

Interacted with customers over Live
Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

The
seeing the error if the site is unavailable due to server down we can try again
later after some time.

We can clear cookies and cache in history and refresh the page .

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. We need to open the Settings app.

2. Navigate to Connected devices and turn on the Bluetooth toggle switch if it
is not enabled.

3.Select Bluetooth to view the options.

4.Select Pair new device to place the Bluetooth device in pairing
mode.

What according to you makes you a good candidate
for customer service or technical support job?

I am
fluent at English and having technically sound mind. I am confident regarding
communicating with customers. I am sincere and disciplined person who is ready
to serve the organization with best of my abilities.

On a scale of 1 - 5
please rate your fluency in spoken English

5