Subject: Tech Support Candidate - mohit agarwal
From: mohit agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 02:53:59 -0500

| | Tech Support Test

Name | mohit agarwal
E-mail | [email-masked]
Phone Number | (91) 9219716458
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I need to check the correct domain name of the website then have to look into the network connectivity in my computer if that still does not open then probably have an issue on the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Turn on Bluetooth
list of available devices appears
If your speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it.
On your mobile select your speaker and that’s it.

What according to you makes you a good candidate for customer service or technical support job? | polite, humble and honest
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |