Subject: Tech Support Candidate - Nityanand Ram
From: Nityanand Ram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 02:35:19 -0500

Tech Support
Test

Name

Nityanand
Ram

E-mail

[email-masked]

Phone Number

(201301) 8744974798

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Yes bank

Sales manager

08-09-2019

32000

Previous Employer 1

Sbi card

Unit
manager

01-04-2019

25000

Previous Employer 2

Icici merchant
services

Team leader

06-07-2018

29000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1.First remove all history, cookies and cache
memory from the system.

2. Open the new browser and again Goole it in new browsers.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open your phone and speaker bluetooth and
press search option in your phone then find out right bluetooth of your speaker
and pressure on connect.

What according to you makes you a
good candidate for customer service or technical support job?

Good understanding and listing skills. Understanding of
launguage very well.

On a scale of 1 - 5 please rate your
fluency in spoken English

5