Subject: Tech Support Candidate - Aman Kumar
From: Aman Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 02:31:16 -0500

| | Tech Support Test

Name | Aman Kumar
E-mail | [email-masked]
Phone Number | (250002) 7351299387
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

May be my internet is not able to work properly
So much of time website is not able to open in browser than we will open the new browser like Google than I will open the website in other browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth and open the Bluetooth speaker than go to Bluetooth app and connect the speaker to the phone
What according to you makes you a good candidate for customer service or technical support job? | I will give the full effort to solve the problem to the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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