Subject: Tech Support Candidate - Madhu Rajput
From: Madhu Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 00:23:42 -0500

| | Tech Support Test

Name | Madhu Rajput
E-mail | [email-masked]
Phone Number | (282007) 8791381804
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Iweb technology solution Pvt ltd. | Linux admin | No | 280000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we check the internet connection and open a new Tab and check to see anothe website like Google.com if open the another site skip that
and also we check firebox and clear the cache and cookies and again the reload the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we start the internet and scroll the screen and press the Bluetooth and connect the mobile speaker.
What according to you makes you a good candidate for customer service or technical support job? | First, good understanding with costume and Being good at one's own technical.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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