Subject: Tech Support Candidate - Sanku Chandra sekhar
From: Sanku Chandra sekhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 10:45:51 -0500

| | Tech Support Test

Name | Sanku Chandra sekhar
E-mail | [email-masked]
Phone Number | (91) 9290907129
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sql

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lince soft solutions | Tech support engineer | Jan-20-21 | 35000
Previous Employer 1 | Vengai software solutions | Associate analyst | Oct-23-2017 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First open web browser and then click on search bar in www.ndtv.com.
If the link is open it is fine, if it is not opened,
It shows error message.
check internet, it is not connected please connect the network first and then brows the link.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open mobile screen and then find settings after click on more settings and than on bluetooth after connect with user name of blue tooth speakers.
What according to you makes you a good candidate for customer service or technical support job? | According to me always available to customers or clients and given to good deliveries and also quick response,a lot of patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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