Subject: Tech Support Candidate - Manshi Singh
From: Manshi Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 09:45:39 -0500

| | Tech Support Test

Name | Manshi Singh
E-mail | [email-masked]
Phone Number | (+91) 7838437085
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Avinav consulting | Personal Assistant | April 20 | 12000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I have check the mobile/pc internet connection, if problem has rectify then i go to browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first on the Bluetooth in our mobile phone then on Bluetooth speaker then searching the device option in our phone and paired the Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | no idea
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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