Subject: Tech Support Candidate - Lakshay Puri lakshay
From: Lakshay Puri lakshay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 08:24:11 -0500

| | Tech Support Test

Name | Lakshay Puri lakshay
E-mail | [email-masked]
Phone Number | (91) 9654737627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida, Sector-22
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | ienergizer | Cs.executive | 31.082020 | 28700
Previous Employer 2 | concentrix pvt ltd | Cs.executive | 22.02.2019 | 23600

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will check my internet connection
then will check for the IP address for the connection toggling to my computer to connection properties or will contact my Internet service provider.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn down notification slide and turn on bluetooth and tap on the device i would like to connect with.
What according to you makes you a good candidate for customer service or technical support job? | Because I grasp new things quickly and my humble and helping nature.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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