Subject: Tech Support Candidate - Rahul Jha
From: Rahul Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 04:36:56 -0500

| | Tech Support Test

Name | Rahul Jha
E-mail | [email-masked]
Phone Number | (+91) 8279771204
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Narayna vihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Eminence softech pvt. Ltd. | RF Engineer | 31/03/2019 | 12290
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Some main problems are as follows
1. Problem in domain name, domain name is already in use.
2.Registration problem etc

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps are as follows
1. Open your mobile Bluetooth and also switch on your speakers.
2.Now go to searching option in your mobile and find out speaker device name.
3. Choose the right one and connect with suitable password.

What according to you makes you a good candidate for customer service or technical support job? | I'm confident about my skills and knowledge that I can do batter in technical support job and satisfied our customers. I'm a very enthusiastic and helping nature person so I think I can handle it better.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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