Subject: Tech Support Candidate - Shubham Bhardwaj
From: Shubham Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 03:58:21 -0500

| | Tech Support Test

Name | Shubham Bhardwaj
E-mail | [email-masked]
Phone Number | (91) 9023239346
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida extension
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Niddan dignostic | Computer supporter | 01/10/2020 | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i wil restart my system.
Secondly I will check internet connection is available or not.
Thirdly i will check if the website is down for everybody or just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly go to settings >Bluetooth > other devices . Then tap on other devices to connect and select the name of a speaker which you want to connect
What according to you makes you a good candidate for customer service or technical support job? | As I have done BE in computer science and have good technical knowledge so I can easily solve the problems of clients. I am hard working I will definitely fulfill all your targets.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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