Subject: Tech Support Candidate - Priya Mehra
From: Priya Mehra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 27 Dec 2020 07:45:58 -0500

| | Tech Support Test

Name | Priya Mehra
E-mail | [email-masked]
Phone Number | (110051) 8447166551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | krishna nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | busy software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Busy infotech pvt ltd | technical support | | 16300
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First step ,i will tell to him, can check keyword spelling mistake. Second step can you check internet connectivity. Third step if possible server issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first step open the phone and enable Bluetooth and
second step enable Bluetooth button third step is
check bluetooth name and connect.

What according to you makes you a good candidate for customer service or technical support job?

i have a busy software and accounting related
knowledge and i am hardworking person.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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