Subject: Tech Support Candidate - Razia Beigh
From: Razia Beigh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 14:40:33 -0500

| | Tech Support Test

Name | Razia Beigh
E-mail | [email-masked]
Phone Number | (110014) 9650202846
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lajpat Nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | OnePlus | Front desk executive | 30 January | 25k
Previous Employer 1 | Izenica | Front desk executive | 3 April | 23k
Previous Employer 2 | PSRI hospital | Front desk executive | 19 October | 15k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Refresh 1st
Check Internet connectivity
Check network range on internet

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to setting
Tap the Bluetooth option
Turn on Bluetooth
A list of available devices will appear
And connect the particular device

What according to you makes you a good candidate for customer service or technical support job?

Communication skills
Problem solving skills
Passion for the role

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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