Subject: Tech Support Candidate - Nitesh Bari
From: Nitesh Bari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 14:39:30 -0500

| | Tech Support Test

Name | Nitesh Bari
E-mail | [email-masked]
Phone Number | (91) 8827214948
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
AutoCAD

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sheet metal telecom | Design engineer | 26/12/20 | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I will check my internet connection after that will check another site ,if they are working that means thats site was down.
After that I will immediately report for particular site that it's having some issue.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the speaker turn on the Bluetooth mode switch on the Mobile bluetooth search for connecting device pair the device .
What according to you makes you a good candidate for customer service or technical support job? | Getting the customer query working on query finding the appropriate solution giving the feedback and know the satisfaction of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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