Subject: Tech Support Candidate - Subhoday Dutta
From: Subhoday Dutta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 13:30:43 -0500

| | Tech Support Test

Name | Subhoday Dutta
E-mail | [email-masked]
Phone Number | (91) 9910111203
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Genpact | Process Developer | n/a | 21000
Previous Employer 1 | Steria | Process Associate | 04/03/2016 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 . Try to open the website in some other browser.
2 . Go to the settings of the browser and clear the cookies or block third party cookies.
3. Clear the browsing history.
4 . In the settings option can see the option restore the settings to the default.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the Bluetooth speaker.
2. Switch on the Bluetooth of the mobile.
3. Search for the Bluetooth speaker name in the Bluetooth section of your mobile , or the name will appear automatically.
4.if not then select pair new device.
5. The name of the Bluetooth speaker will appear.
6. Tap on the name then it will show connecting and after 2 secs it will show connected.
7. Now the Bluetooth speaker is connected and can play your favorite songs.

What according to you makes you a good candidate for customer service or technical support job? | I have the required skills and experience which makes me a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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