Subject: Tech Support Candidate - arish khan
From: arish khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 06:57:47 -0500

| | Tech Support Test

Name | arish khan
E-mail | [email-masked]
Phone Number | (263406) 8979508998
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida sec-62
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
networking basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | keensmartz | technical support | 2018 | 15000
Previous Employer 1 | keensmartz | sale executive | 2019 | 15000
Previous Employer 2 | keensmartz | seo | 2028 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I have done my Btech 2028 from aktu lucknow.
after btech one year sales executive work from chandigarh.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of fall date on connect the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I perform system problem creat in company.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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