Subject: Tech Support Candidate - Jalneesh Singh
From: Jalneesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 04:18:54 -0500

| | Tech Support Test

Name | Jalneesh Singh
E-mail | [email-masked]
Phone Number | (+91) 7701837847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Block c Sector 22 noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 24 frames digital | Operations executive | Currently working | 35000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check internet connectivity
Check browser blocked or not
Firewall site block options
Antivirus are blocking or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open our mobile bluetooth and search bluetooth speaker name and paired with mobile and speaker
When connected then will use

What according to you makes you a good candidate for customer service or technical support job? | I am the best for technical support. if you give me opportunity for working then i proved
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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