Subject: Tech Support Candidate - Akhilendra singh Rathore Akhilendra singh
From: Akhilendra singh Rathore Akhilendra singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 03:59:52 -0500

| | Tech Support Test

Name | Akhilendra singh Rathore Akhilendra singh
E-mail | [email-masked]
Phone Number | (+91) 7827011655
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Unisys india | Tech support engineeri | | 20000
Previous Employer 1 | CTdi | Tech support engineer | 30 sep 2020 | 14000
Previous Employer 2 | Tvse | Dell support engineer | 20 dec 2019 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check the internet Connection after not done so update the Browser then check if you say not fix Then check other side If not working to check the ip and try to reinstall browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First trun on the Bluetooth speaker and open the Bluetooth on mobile phone go to settings and press the name of speaker and check speaker connect
What according to you makes you a good candidate for customer service or technical support job? | Because 2and half year same position working and  represent top brands Dell Hp Asus
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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