Subject: Tech Support Candidate - Biswajit Biswas Biswajit
From: Biswajit Biswas Biswajit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 03:52:08 -0500

Tech Support
Test

Name

Biswajit
Biswas Biswajit

E-mail

[email-masked]

Phone Number

(91) 8348850284

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Kolkata

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Desai jewellers pvt. Ltd

Executive

Saturday

10500

Previous Employer 1

Srmb srijan pvt. Ltd

Jn
officer

Saturday

10500

Previous Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Please check computer network and open Google ,
then open website.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1

Mobile Bluetooth on.

Step 2

Device Bluetooth on.

Step 3

Searching new device and speaker.

Then connect

What according to you makes you a good candidate
for customer service or technical support job?

Behavior

On a scale of 1 - 5 please rate your fluency in spoken
English

3