Subject: Tech Support Candidate - Raymond Sylvester
From: Raymond Sylvester <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 03:36:33 -0500

Tech Support
Test

Name

Raymond
Sylvester

E-mail

[email-masked]

Phone Number

(+91) 9958254258

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

SOUTH DELHI MUNIRKA

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tlc

Sales representative

2020

20000

Previous
Employer 1

Travel points

Travel desk

2019

20000

Previous
Employer 2

Dcc

Data entry

2009

10000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

I will
close the window and will try to open a new window and will put the website and
then click on enter to appear the site..

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Click on
phones Bluetooth on appear with speaker Blue tooth and then attached with
speaker

What according to you makes you a good candidate
for customer service or technical support job?

Product
knowledge

On a scale of 1 - 5 please rate your fluency in spoken
English

3