Subject: Tech Support Candidate - Nitin Paul
From: Nitin Paul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 00:50:36 -0500

Tech Support
Test

Name

Nitin
Paul

E-mail

[email-masked]

Phone Number

(91) 9999650612

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

pc solutions

technical support

17,000/

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

all the desktop and laptop hardware and software
troubleshooting. heavy software installation.All the work done
also.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.first open mobile Bluetooth

2. second power on the Bluetooth speaker device and on Bluetooth

3. last scan Bluetooth, then connect speaker, show connected.

What
according to you makes you a good candidate for customer service or technical
support job?

good

On a scale of 1 - 5
please rate your fluency in spoken English

3