Subject: Tech Support Candidate - Afzal Ahmad Asari
From: Afzal Ahmad Asari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 07:19:17 -0500

Tech Support
Test

Name

Afzal Ahmad
Asari

E-mail

[email-masked]

Phone Number

(044) 8779740359

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Alvi nagar

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware -
Basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Force Motors Limited

Senior Executive

30500

Previous Employer 1

Hinduja Tech

SAP
consultant

20000

Previous Employer 2

Aptech Limited

IT application
trainer

15000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Depends on type of error occurred

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. On bluetooth speaker

2. On mobile bluetooth

3. Speaker bluetooth will refelct in mobile's bluetooth search list

4. Now connect

What according to you makes you a
good candidate for customer service or technical support job?

Working on support project since lats 4+ years

On a
scale of 1 - 5 please rate your fluency in spoken English

4