Subject: Tech Support Candidate - Sayed Mohammad Adil
From: Sayed Mohammad Adil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 05:33:24 -0500

| | Tech Support Test

Name | Sayed Mohammad Adil
E-mail | [email-masked]
Phone Number | (91) 8178472023
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Khanpur New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eduauraa Technology | System Administrator | 30th May 2020 | 36000
Previous Employer 1 | EDUNGURU IN | EXECUTIVE IT | 18th NOVEMBER 2020 | 19100
Previous Employer 2 | SAHARA Q SHOP | JR. EXECUTIVE IT | 30th JUNE 2017 | 14010

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we check the error type, Will check internet connectivity, if internet connectivity is ok than we can check that it is allowed by firewall or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first switch on the Bluetooth in your phone, than search for available bluetooth devices, select your speakar and than Pair.
What according to you makes you a good candidate for customer service or technical support job? | Good Knowledge and good behavior.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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