Subject: Tech Support Candidate - Mayank Badola
From: Mayank Badola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 05:24:35 -0500

Tech Support
Test

Name

Mayank
Badola

E-mail

[email-masked]

Phone Number

(91) 8954265267

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Indirapuram,
Ghaziabad

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Caretel infotech Ltd

Desktop support
executive

7/11/2020

10k

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Restart my device

2.I will check my internet connection by ping command in cmd run ping
ndtv.com

3.Check website is down only for me or for everyone

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Swipe down from the top of the screen.

2.Touch and hold Bluetooth .

3.Tap Pair new device. If you don't find Pair new device, check under "Available
devices" or tap More. Refresh.

4.Tap the name of the Bluetooth device you want to pair with your device.

5.Follow any on-screen instructions

What according to
you makes you a good candidate for customer service or technical support
job?

Must have a strong characteristic and spirit for good and
sound customer service. He/she should be able to work with people and must have
strong communication skills. Must be able to establish a good working with the
clients quickly

On a scale of 1 - 5 please rate your
fluency in spoken English

3