Subject: Tech Support Candidate - Shiva Rajput
From: Shiva Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 04:04:46 -0500

| | Tech Support Test

Name | Shiva Rajput
E-mail | [email-masked]
Phone Number | (05732) 9105466454
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida 63
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Windows server , Azure cloud

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Anter tech group | Desktop suport | 15 fab.2019 | 14k
Previous Employer 2 | Impartus innovation | Network engineer | 15 july 2020 | 15k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check my internet connection , and  second I my network coming through a firewall then I will check whether this website is restricted or not . And I can also try to open this web site in incognito mode .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all open the bluetooth feacher in your mobile phone . Then turn on the speaker through power button , the trying to search nearby bluetooth device in your mobile , if speaker's device name appears in your mobile. Then try to peering and connect .
What according to you makes you a good candidate for customer service or technical support job? | First of all I have good technical support knowledge from my previous company , and I have good communication skill so that I can well communicate with customer . And according to me I am well known of troubleshooting skills .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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