Subject: Tech Support Candidate - Masoud Ahamad
From: Masoud Ahamad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 03:35:30 -0500

| | Tech Support Test

Name | Masoud Ahamad
E-mail | [email-masked]
Phone Number | (+971) 503937701
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ajman uae
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Al haramain perfumes | It support | | 42000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Frist check internet  connected or not after that
Web browser if browser any promblem  such as
Web site lock
And check web browser version

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn bluetooth
Serch device
Device if availble device will apper.

What according to you makes you a good candidate for customer service or technical support job? | Technical  support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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