Subject: Tech Support Candidate - Rajesh Yadav
From: Rajesh Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 03:26:27 -0500

| | Tech Support Test

Name | Rajesh Yadav
E-mail | [email-masked]
Phone Number | (+91) 9667136646
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Trilok Puri, nearby New Ashok Nagar, Delhi-110091
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TotalIt Global Pvt Ltd | MIS Executive | 1 Month | 18000
Previous Employer 1 | IEnergizer | Junior Engineer -Tech Support | 4/12/2018 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all restart the browser, check the web address clear cache and cookies. Check in another tab or another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Press and hold the power button of your bluetooth speaker, as soon light glowing search the your speaker bluetooth name in your mobile. Make sure both devices have Bluetooth tuner on. Once paired will connect. Then you can use your speaker.
What according to you makes you a good candidate for customer service or technical support job? | Listen to customer query and concerns and understand what he or she is trying to say. Then work accordingly.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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