Subject: Tech Support Candidate - Amit Kumar
From: Amit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 02:48:38 -0500

| | Tech Support Test

Name | Amit Kumar
E-mail | [email-masked]
Phone Number | (2013001) 8588993797
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad sanjay Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Orient fashions export india pvt ltd | It support Engineer | 30 Jan 2021 | 24000
Previous Employer 1 | Minter Graph system india pvt Ltd Okhla phase 1 | Asst engineer | 14 aug 2012 | 7000
Previous Employer 2 | Lohia ware hose | Sec 63 | 11 Sep 20 | 6000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Point 1 -- we check the Google  ping in cmd ping www.google.com -t

If ping is successfully reply we check it's www.ndtv.com on other browse.

Point 2 -- may be it's block our system antivirus.

Point 3 --  may be internet is not working from service provider..

Point 4 -- may be LAN cable rj-45 connector  is not plug properly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we power on in bluetooth than search its name in our mobile phone

Paired & connect to mobile phone successfully

What according to you makes you a good candidate for customer service or technical support job? | I have good exposure because i face this type of customer compalint 100 on daily basis
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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