Subject: Tech Support Candidate - MD SHARQUE FAIZAN
From: MD SHARQUE FAIZAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 02:43:06 -0500

| | Tech Support Test

Name | MD SHARQUE FAIZAN
E-mail | [email-masked]
Phone Number | (+91) 6204591058
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shaheen bagh jamia nagar okhla New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SYSNET GLOBAL TECHNOLOGY | System administrator | 22/12/2020 | 13954
Previous Employer 1 | INDTECH CAPACITOR INDIA | Quality inspector | 06/2019 | 8900
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think there is a problem of DNS server. Ndtv.com is not having record entry in DNS.So firstly we will do the entry in A recod and PTR record and also C name.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the bluetooth of both the device and after it require pairing of device.. After that both the device are able to connect through bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | Because I am interested in this field and also I have technical skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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