Subject: Re: Tech Support Candidate - Dharm Singh Yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 23 Dec 2020 23:06:33 -0700 (MST)

Bad spoken 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 23 Dec, 2020, at 16:37, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Dharm Singh Yadav < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 19 December 2020 at 6:58 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Dharm Singh Yadav 

	

	
	
			Tech Support Test 
		
	Name 	Dharm Singh Yadav 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8317012779 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Lucknow 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	PNC INFRATECH LTD 	SYSTEM ENGINEER 		20 
Previous Employer 1 	PATH INDIA LTD 	NETWORK OFFICER 	01 MAR 2019 	10 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i will check the internet connection to open any other website in new tab. If other website is running on browser then i will clear the cash and cookies. Check this particular website in another browser as well as another computer. If the site isn't working on another computer then i will restart the router.If the site is working on another computer then i will reinstall the particular browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Turn on the Bluetooth speaker. 
2. Turn on the mobile phone's Bluetooth. 
3. Here available devices will be show. 
4. Tap the available device which do you want to connect. 
5. Select the pair option. 

	What according to you makes you a good candidate for customer service or technical support job? 	I have 4 years of experience as a System engineer. I am a quick learner and hard-worker and i faced many types of issues during my tenure such software and hardware. I want to enhance my skill in the field of technology to join this opportunity. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3